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Terms and Conditions

    All prices listed in "Export Price List" are in Japanese Yen, F.O.B. Point of shipment. YDM CORPORATION reserves the right to change prices without a notice. Please confirm pricing at order.
    All payments must be paid in Japanese yen. All orders are accepted on the basis of advance payment through wire transfer, check or credit card (Visa or MasterCard). Having two years of business relationship with YDM CORPORATION, the buyer may give written request to change payment method.
    Delivery is generally within three (3) business days after confirmation of payment. In case the payment term is T/T Remittance, delivery is generally within three (3) business days after receipt of order. Unless indicated otherwise by buyer, the shipping method will be at the discretion of YDM CORPORATION.
    YDM CORPORATION will not accept any cancellation of orders.
    Please contact us if you have any concern for product's quality. We will inform you "inspection number "in return . Any product returned to us without this number will not be accepted. Once you receive our "inspection number", please return product(s) with information listed below. Any YDM product that fails as a result of a defect in materials or poor workmanship will either be taken back or exchanged by YDM CORPORATION after inspection.

    *Please state the content of complaint.
    *Please state the period of use.
    *Please state the method of sterilization.

    YDM CORPORATION is not responsible for the performance or replacement of any YDM Product that has been tampered with, modified, retipped or refitted in any manner.

    The selection of shipping method will be at our discretion. We will charge you the freight fee in case any product is returned to us other than our selected method.
    Our company's steel equipment is basically repairable, but if original shape dose not remain due to conspicuous damage or wear, repairs may be impossible.
    Contact where you purchase for repair request.

    Further, note that we do not repair products from other companies.
    Because of YDM CORPORATION 's commitment to constant product improvement, YDM reserves the right to change design or discontinue products without notice.

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